Continuous progress dynamics

Since the outset, ORPEA has been driven by a proactive Quality culture expressed through a continuous progress approach to the quality of services we offer the residents and patients in our care.

It is clear that round-the-clock care of residents and patients can never be perfect. Not only that, but everyone has their own view and specific ideas about how things should be done.

But through the constant devotion and efforts of our staff, we are able to provide a consistently high standard of quality on a day-to-day basis.

All our employees without fail strive continually to find ways of optimising and improving the services we offer the residents and patients in our care.
 

"Quality is a mind-set. All our employees have a strong service and care attitude, which they seek to develop continually." Laure Frères, Corporate Secretary and Group Quality Director.