Our ethics

Our ethics

The ORPEA Group's Code of conduct presents our ethical approach and our ethical principles towards all stakeholders, towards residents, patients and home-care recipients, towards suppliers, service-providers, partners and the authorities, towards shareholders, investors and lenders, and towards civil society and the environment.

Why having a code of conduct?

The values on which ORPEA was built, which are the source of its strength and its unique culture, have always been transmitted by staff, orally, by example or through local charters.
However, at a time when thousands of new staff are joining our Group every year, both in France and abroad, especially in many new countries, we felt it necessary to proudly reaffirm the values and principles that must continue to guide us daily in our dealings with all stakeholders in our activity.
We therefore wished to formalize and summarize them in this Code of Conduct.
Download our Code of conduct on the block on the right of this web page


Data protection statement of compliance

ORPEA Group and its subsidiaries are committed to developing their activity with the utmost respect for the privacy of employees, patients, residents and third parties. This commitment is reflected in the Code of Conduct, which establishes that "the ORPEA Group undertakes to strictly respect personal data and current legislation on data protection".
In this sense, ORPEA adapts its framework in order to comply with a series of obligations that have been established by Personal Data Regulations such as the General Data Protection Regulation (GDPR). It includes the principle of accountability which requires the application of technical and organizational security measures.
Moreover, ORPEA actively promotes the culture of data protection, making sure that the different stakeholders are aware of their rights and obligations according to this statement.
Download our Data protection statement of compliance on the 2nd block on the right of this web page

Responsible Procurement

Health and safety, ethics in commercial relations, and environmental protection are fundamental issues for the Group's Procurement Department, which is committed to listing products and services that respect people’s wellbeing and contribute to reducing environmental impacts.
The ORPEA Group is convinced that its development can only be achieved on the basis of perfectly defined and applied rules with its suppliers and partners, in line with the regulations in force, ecological and societal challenges and the sharing of fair and balanced commercial relations.
Our Responsible Procurement Charter is intended to set a reference framework shared by all players, ORPEA procurement teams, suppliers and their potential subcontractors. 
Signed by all our suppliers, regardless of the country they are established in, the ORPEA Responsible Procurement Charter is a prerequisite for any business partnership and will make them stronger, more dynamic, innovative and sustainable.
Download our Responsible Procurement Chater on the third box on the right of the page.

See the leaflet

See the leaflet
Our Code of conduct
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Our Responsible Procurement Charter
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Our Responsible Catering Charter
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Data Protection Statement of Compliance
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